Press Release

Friday January 25, 2008

Entertainment Recoveries purchased by Charter Mercantile Agency to be huge boost for the video industry.

Entertainment Recoveries, Australasia's number one video industry debt management company, has been purchased by one of the premier collection agencies throughout Australia, Charter Mercantile Agency (CMA) Pty Ltd. The new company will retain most of its management and operating structure, but will significantly boost collections & service levels through the implementation of CMA's years of experience and their in-house collections software called Cosmos. Cosmos is the industry leader in collection software and will provide ER clients with greater collection results and increased member reactivation.

John Bond, Director of Sales and Marketing for ER comments, "The two greatest frustrations from store owners has been a lack of flexibility in the debt recovery process and an inability to track their members throughout the process. These two challenges have been completely overcome with the introduction of the Cosmos program as stores are now able to customize a debt recovery process that works for their individual approach to debt management that gives the store control of the process. The Cosmos member tracking system enables store owners and teams to view their members' debt recovery activity at any point in time through a custom program connected to the Cosmos database, right from their store computer."

Charter Mercantile Agency commenced operations in 1986 - servicing the banking and finance industry. Today CMA maintains a strong and enduring presence in the Banking, Telecommunications and Commercial sectors with clients such as American Express, Westpac, GE Money, St George Bank, BankWest, Optus, Telstra and Energy Australia.

As the video industry continues to evolve it can no longer afford a blas? approach to member debt and the loss of member activity that results. The management of debt is now an integral part of the everyday of operating a successful video store. John Bond assures the industry that now, there is no collection agency with the debt management history of Charter Mercantile Agency and the video industry understanding of Entertainment Recoveries, and assures his clients that ER will not be beaten in service, collections and member reactivation. If you have not experienced the results that professional debt management can produce in your business please call John for a free consultation.

For further information contact:

John Bond
Director of Sales & Marketing
Entertainment Recoveries
Phone: 1300 730 173

Extraction - Collection - Education - Reactivation
"Create a New Profit Centre for Your Store"

These are the core business objectives of Entertainment Recoveries. We are a fully licensed Debt Collector (Commercial Agency) providing a Debt Recovery Management Solution to the video industries of Australia and New Zealand.

Attention Video Store Owners!
If you are interested in using our services, please email support@erecoveries.net and tell us which store you are making the enquiry from. A Business Development Representative will call you back as soon as possible. Alternatively, if you have already spoken with your BDR, you can contact them directly.