Welcome to Entertainment Recoveries, Australasia's #1 debt management partner to the DVD / Video Industry since 2001.

Entertainment Recoveries provides a total debt management solution exclusively to the DVD / Video Industry.

We have the experience, technology, staff and tools to ensure you and your team receive maximum benefits whilst always keeping control.

Our core focus is to communicate professionally and effecitvely with your debtors and deliver you great collections results whilst encouraging your customers to return time and time again.

THE ENTERTAINMENT RECOVERIES ADVANTAGE


24 / 7 ONLINE ACCESS
IN STORE SUPPORT & TRAINING
LIVE PAYMENT NOTIFICATION
HEAD OFFICE APPROVED SOFTWARE THAT LEAVES REMINDER MESSAGE FOR YOUR TEAM
NO LOCK IN CONTRACTS
DEDICATED CLIENT SERVICES TEAM
DAILY MAIL
PERSONALISED REMINDED LETTER & RE-ACTIVATION LETTER
FULLY LICENCED & ACCREDITED
COSMOS COLLECTION SOFTWARE
PREDICTIVE DIALERS

We even provide our data extraction program, in store manuals and training free of charge



HEAD OFFICE APPROVED SOFTWARE

  • Our extraction program works directly with your system to identify lapsed members (not your current members!) and is capable of sending as much or as little data as you would like though a streamlined process, when you click GO.
  • Another very important feature is that the extraction program will also directly insert into a reminder message note on EVERY customer who is sent to Entertainment Recoveries, clearly identifying those who've been listed with us. This is a key feature that saves time and confusion for your team.
  • Entertainment Recoveries offers a high level of IT integration.

CUSTOMERS RETURN TIME AND TIME AGAIN

  • Entertainment Recoveries always starts with a soft approach, and when an account is finalised we provides incentives to your customers to return to the store.
  • Put that together with our high-level customer service approach, we will not only get some great $$ but will also provide longevity and stability to your business as customers return time and time again.


We welcome the opportunity of partnering you and your team to greater profits, success and better business practise.

To find out more and arrange an obligation free demonstration please contact us:
AUSTRALIA 1300 730 173 NEW ZEALAND 0800 442 737